Visiting Nurse Association- Home Health and Hospice Liaison- Full Time- Days

The Visiting Nurse Association of Manchester and Southern New Hampshire seeks a Home Health and Hospice Liaison to build and maintain referral relationships with skilled nursing facilities, nursing homes, physicians, hospital discharge case managers, assisted living facilities, and community partners. This full-time position ensures patients who would benefit from VNA services have access to home health and hospice care in their communities.

Responsibilities

• Build and maintain long-term referral relationships with skilled nursing facilities, nursing homes, physicians, physician practices, hospital and discharge case managers, and assisted living facilities
• Assist with access and transitions of care to home care and hospice by ensuring excellent customer service
• Facilitate cooperation between facility and hospice staff
• Explain home care and hospice services to potential patients and family members
• Determine appropriateness of home health and hospice referrals and gather pertinent clinical information
• Coordinate and conduct preadmission activities for home care
• Make regular site visits to facilitate referral coordination and effectively transition patients to the VNA
• Provide in-services to facilities related to home health and hospice care
• Promote and educate about all VNA programs and services
• Work with the Director to develop and implement plans to enhance VNA services and grow referral volume
• Identify new services to address customer needs and provide education to referral sources
• Execute sales plans using professional selling skills and territory management strategies

Required Qualifications

• Bachelor's degree in sales and marketing or equivalent experience
• Minimum two years of experience in sales and marketing or healthcare
• Valid driver's license
• Proficiency with MS Outlook, Word, Excel, and/or Access
• Ability to set up and maintain a database of contacts and activities
• Strong analytical, strategic, and creative problem-solving skills
• Ability to execute sales plans and use professional selling skills

Preferred Qualifications

• Two years of experience in sales and marketing with a proven track record
• Experience preparing and providing education programs
• Familiarity with Epic
• Experience setting up and maintaining a database of contacts and activities

Schedule

• Full-time position
• Monday through Friday, 8:00 AM to 4:30 PM

Benefits

• Health, dental, prescription, and vision coverage for full-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition reimbursement
• 403(b) retirement savings plan