Specialty Infusion Care Coordinator - Home IV

Palmetto Infusion is seeking a Registered Nurse to serve as a Specialty Infusion Care Coordinator for home-based infusion services. In this role, you will coordinate specialty infusion therapy and patient care in the home setting, serving as a clinical liaison between the home infusion pharmacy, home health agency, hospital, physician office, and managed care providers. You will provide clinical oversight from patient admission through completion of therapy, ensuring continuity of care and timely communication of patient status to appropriate healthcare professionals. You will also educate patients and caregivers on the safe and effective administration of prescribed home infusion therapies.

Clinical Setting

This position serves patients in Greenville, SC and surrounding areas, providing ambulatory and home-based infusion services to both acute and chronically ill patients.

Responsibilities

• Coordinate patient care activities among assigned departmental staff and contracted agency resources to ensure high-quality, efficient delivery of home infusion services
• Ensure all care is provided in accordance with physician orders, company policies and procedures, scope of nursing practice, and applicable contractual and regulatory requirements
• Oversee the implementation and continuity of care plans, ensuring alignment with patient needs and therapy goals
• Provide direct patient care as needed to promote optimal patient outcomes and ensure service level commitments are met
• Monitor and evaluate the performance of internal and external care providers to ensure adherence to clinical standards and service expectations
• Facilitate timely communication and collaboration between all members of the interdisciplinary care team
• Support the onboarding and orientation of new staff and contracted partners as needed
• Participate in quality assurance and performance improvement initiatives to enhance patient outcomes and service delivery
• Maintain accurate documentation of coordination activities, patient progress, and communication with stakeholders

Required Qualifications

• Graduate from an accredited school of nursing
• Active Registered Nurse License in the state(s) of practice
• 3 years current clinical nursing experience
• BLS certification or ability to obtain upon hire
• Proficiency with partner programs (MS Outlook, Word, Excel)
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner
• Ability to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team

Schedule

• Monday through Friday, 8:00 AM to 5:00 PM
• Saturdays as needed

Physical Demands

This position requires frequent standing, walking, sitting, bending, and twisting. You may experience prolonged periods of sitting, keyboarding, and reading. Driving or riding in transport vehicles is required. You must occasionally lift and/or move up to 25 pounds. Required vision abilities include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

Benefits

• Competitive compensation
• Comprehensive medical insurance
• Dental and vision insurance
• Company life insurance
• Voluntary life and disability insurance
• Additional voluntary supplemental plans
• Flexible spending account (medical and dependent care)
• Health savings account
• 401(k) retirement plan
• Employee assistance program (EAP)
• Employee discounts
• Ramsey SmartDollar program
• Referral program
• Tuition assistance
• Paid time off
• 8 paid company holidays

Additional Requirements

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.