School Based Nurse Manager

The Nurse Manager is a registered nurse responsible for clinical leadership and operational management of a designated patient care service area within a health center. This role oversees patient flow, clinical care delivery, staff management, and quality improvement initiatives while ensuring compliance with regulatory standards and organizational policies.

Clinical Setting

• Ambulatory health center environment
• Serves walk-in and telephone-based patient populations
• Collaborates with providers on procedures, diagnostics, and treatment regimens

Responsibilities

• Assess, identify, plan, implement, and evaluate processes, technology, personnel, and facility needs to achieve safe patient outcomes in a patient-centered environment
• Manage effective patient flow within the health center for both telephone and walk-in patients
• Provide direct nursing care and health education to patients
• Assist providers with procedures, phone calls, referrals, and problem-solving
• Oversee maintenance of clinical inventory and forms
• Interview, hire, terminate, discipline, and evaluate patient care staff
• Monitor selection and use of health center supplies, technology, and equipment
• Assess reports, customer surveys, evaluations, and other data to identify process and facility improvement needs
• Communicate care area purpose and goals to the care team
• Ensure staff understanding of and compliance with infection control mandates
• Verify that assigned patient care providers' abilities align with patient and family healthcare needs
• Conduct and facilitate leadership and nursing meetings, maintaining records of minutes
• Collaboratively develop and participate in an interdisciplinary quality improvement program
• Ensure compliance with regulatory agency standards
• Keep all health center staff informed of medical center developments and participate in patient care area planning and problem-solving

Required Qualifications

• Licensed Registered Nurse in New York State
• Minimum of two years of nursing experience
• Demonstrated ability to perform venipuncture and administer medications including immunizations
• Demonstrated experience with telephone triage and diagnostic procedures
• Demonstrated ability to provide quality care to patients and guide nursing staff
• Demonstrated ability to plan, make decisions, organize, and direct the work of others
• Demonstrated organizational, clinical, and interpersonal skills
• Demonstrated ability to problem-solve using critical thinking
• Demonstrated basic computer skills including typing
• Current BCLS certification
• Current Infection Control Certificate
• Current Child Abuse Certificate

Preferred Qualifications

• Minimum of three years of experience in an Ambulatory, Medical Surgery, or ER setting
• Associate degree or Bachelor's degree in Nursing
• Bilingual proficiency in Spanish