Registered Nurse - House Supervisor

Merit Health is seeking a Registered Nurse - House Supervisor to provide critical leadership during assigned shifts and oversee hospital operations while ensuring the delivery of safe, high-quality patient care. This role serves as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays.

Responsibilities

• Oversee hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs
• Monitor hospital census, coordinate admissions, discharges, and transfers, and ensure optimal bed utilization
• Act as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support
• Respond to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care
• Serve as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation
• Supervise nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery
• Promote efficient use of organizational resources to deliver cost-effective and safe patient care services
• Ensure compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations
• Handle patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies
• Complete and validate the midnight census, ensuring accurate patient counts and bed status are reported
• Conduct hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards
• Facilitate communication between staff, physicians, and administration to resolve issues and maintain operational efficiency
• Provide administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call as needed
• Identify opportunities for performance improvement and assist in implementing initiatives to enhance care delivery and patient satisfaction
• Monitor and maintain an adequate supply of resources, ensuring staff have the tools necessary to provide quality care
• Maintain regular and reliable attendance and comply with all policies and standards

Leadership Responsibilities

• Supervise, train, and oversee departmental staff
• Schedule employees to ensure effective use of resources and consult with Manager or Director on staffing issues
• Assist with and contribute to performance evaluations and goal setting
• Assist in managing departmental budget ensuring cost-effective operations while maintaining high quality service
• Monitor expenditures, ensuring cost-effective delivery of services
• Contribute to evaluation and implementation of new technologies to enhance operational efficiency
• Contribute to development of departmental policies, procedures, and protocols
• Ensure compliance with all relevant regulatory bodies
• Participate in audits, inspections, and accreditation processes as applicable
• Follow established quality control practices to ensure accuracy, consistency, and safety
• Work closely with leadership teams to coordinate and improve service delivery
• Stay up-to-date with industry advancements, new technologies, and regulatory changes
• Work in a staff role when required, ensuring that duties and responsibilities are fulfilled while meeting all competencies established for that job

Required Qualifications

• Associate Degree or higher in Nursing
• 1-2 years of related experience in the nursing profession
• Active RN licensure (State or Compact State)
• BLS - Basic Life Support certification
• ACLS - Advanced Cardiac Life Support certification
• Authorization to work in the U.S. for any employer (this position is not eligible for immigration sponsorship now or in the future)

Preferred Qualifications

• 1-2 years of previous leadership experience

Required Knowledge, Skills, and Abilities

• Strong leadership, organizational, and communication skills
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships
• Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement
• Effective communication with leadership, team members, and stakeholders
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines
• Problem-solving and critical thinking skills
• In-depth knowledge of industry best practices and regulatory compliance
• Strong organizational and time management skills
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools

Benefits

• Competitive compensation
• Paid time off for vacation, holidays, and illness
• Comprehensive health insurance (medical, dental, vision, and prescription coverage)
• 401(k) retirement plan
• Education assistance and student loan support
• Life and disability insurance
• Flexible spending accounts
• Opportunities for professional development and career growth