Patient Care Technician/Senior Nursing Attendant - Emergency Dept. Night Shift

Join Family Health Centers at NYU Langone as a Patient Care Technician/Senior Nursing Attendant in the Emergency Department on the night shift. In this role, you will assist professional nurses in providing competent, safe, and compassionate care to patients and families. You will complete assigned patient care tasks while supporting the unit in maintaining supplies, equipment, and a safe environment.

Clinical Setting

Family Health Centers at NYU Langone is the largest federally qualified health center network in New York State and the second largest in the nation. The network includes eight primary care sites, 40 school-based health centers, dental clinics, day care centers, and comprehensive behavioral health and community medicine services. You will work in the Emergency Department providing direct patient support during night shift hours.

Responsibilities

• Assist the professional nurse in the care of patients and families by completing assigned patient care tasks
• Demonstrate knowledge of NYU Langone Health Core Values and incorporate them into job performance
• Respect patient confidentiality, privacy, dignity, and rights
• Maintain accountability for supplies, equipment, and environmental support
• Assist in data collection for quality and performance improvement programs, including patient satisfaction measures
• Recognize own limitations and request assistance when needed
• Participate in the orientation of other patient care technicians and attend unit meetings and conferences
• Complete annual mandatory education requirements
• Demonstrate awareness of the needs and behaviors of specific patient age groups and different cultures
• Utilize specialized skills and safety when performing specific patient care tasks, including phlebotomy, fingersticks for glucose, and electrocardiograms
• Demonstrate understanding of infection prevention and control standards
• Assist in maintaining safety and comfort needs of patients and families
• Assist with admission, transfer, and discharge procedures per unit operations
• Communicate responsiveness and support verbally and non-verbally to patients, families, and staff
• Observe general patient behavior and report observations to the assigned registered nurse
• Perform safety observations for patients on continuous observation or in restraints per policy
• Provide assistance to patients with activities as applicable
• Complete delegated responsibilities as directed by the registered nurse
• Use clear, caring, and respectful communication with patients, families, nurses, and healthcare team members
• Answer patient call lights promptly and effectively; complete patient requests for assistance with personal care and activity
• Report all patient observations to the professional nurse responsible for the patient
• Respond to requests for specific tasks as delegated by any registered professional nurse
• Provide security of patients' personal property and handle valuables according to hospital procedure
• Maintain cleanliness of the nursing unit, including utility rooms and unit refrigerators
• Give direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, and other healthcare employees
• Assist in preparing patients for scheduled appointments, including placing patients on stretchers or in wheelchairs
• Run errands to other departments, including delivery of specimens and equipment
• Assist in keeping patient environment, equipment, and care areas clean, safe, and orderly
• Ensure necessary equipment and supplies are present in patient rooms and on the unit

Required Qualifications

Patient Care Technician Track:

• High school graduate or equivalent
• Graduate of a PCT program with at least 6 months hospital experience, OR
• CNA graduate plus course completion in EKG and Phlebotomy with PCT certification eligibility plus at least 6 months hospital experience, OR
• PCT Certification through National Healthcareer Association (NHA) with at least 6 months hospital experience
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association (AHA) required upon entry
• Must complete PCT online program within 3 months of hire

Senior Nursing Attendant Track:

• High school diploma or equivalent
• Graduate of Certified Nursing Attendant Program, certified as a CNA, with at least 6 months relevant experience
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association (AHA) required upon entry

General Requirements:

• Working knowledge of English evident in verbal, reading, and writing abilities
• Strong customer service and communication skills
• Ability to effectively communicate with all levels of the organization

Licenses and Certifications

• Basic Life Support (BLS) Certification or Heartsaver CPR/AED Certification issued by the American Heart Association (AHA)

Schedule

• Night shift in the Emergency Department

Compensation and Benefits

The salary range for this position is $52,259.00 to $61,288.00 annually. Actual salaries depend on experience, specialty, education, and hospital need. The salary range does not include bonuses, incentive pay, differential pay, or other forms of compensation or benefits.

NYU Langone Health offers a comprehensive benefits and wellness package including financial security benefits, a generous time-off program, and employee resource groups for peer support. All employees have access to a holistic employee wellness program focusing on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.