Northwestern Medicine is seeking a Patient Care Technician for our Telemetry unit. In this full-time position, you will work under the supervision of registered nurses to provide basic patient care activities on a busy hospital unit. You will monitor vital signs, assist patients with personal care and activities of daily living, and help maintain a clean and organized patient environment while supporting the overall workflow of the unit.
Responsibilities
- Perform basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output
- Assist patients with personal care and activities of daily living, including bathing, grooming, and eating
- Report abnormal findings or changes in physical, mental, and emotional conditions to nursing staff
- Keep patient rooms clean and orderly
- Answer telephone, intercom, and call lights in a polite manner using appropriate telephone etiquette
- Communicate information to appropriate staff, family, and patients
- Manage overall unit workflow in concert with the charge RN and/or assistant manager as needed
- Perform pre-census and validate daily admission, discharge, and census lists as needed
- Demonstrate flexibility, organization, and multi-tasking abilities while functioning under stressful situations
- Utilize critical thinking skills to prioritize and complete unit work as unit needs, patient needs, and staff needs change
- Serve as liaison between patient care units and all other patient-related departments
Required Qualifications
- High school diploma or equivalent
- Current certification as a Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or current nursing school student with at least one semester of clinical completed
- American Heart Association Basic Life Support (BLS) certification
Preferred Qualifications
- Phlebotomy experience
- Graduate of an accredited Nursing Assistant program
- Graduate of a Phlebotomy course
Schedule
- Full-time position, 72 hours per pay period
- Day shift: 7:00 a.m. to 7:30 p.m.
- Alternating weekends and holidays required
Additional Requirements
- Background check required, including criminal history
- Must complete authorization and disclosure form to permit background check
- Results evaluated on a case-by-case basis in accordance with Illinois Health Care Worker Background Check Act and all applicable local, state, and federal laws