Patient Care Technician - Senior

UPMC East is hiring a Part-time Patient Care Technician Senior to support the Emergency Department. This position offers the opportunity to work in a fast-paced clinical environment while delivering high-quality patient care. You will work two 12-hour rotating shifts each week and have access to various opportunities for skill-building, professional development, and continued education.

Clinical Responsibilities

• Perform core nursing assistant duties including activities of daily living (bathing, feeding, toileting, ambulating, turning, repositioning), vital signs, intake and output monitoring, blood glucose monitoring, weights, specimen collection, and Foley catheter care
• Perform advanced clinical tasks based on department need, including phlebotomy, 12-lead EKG, simple dressings, Foley catheter insertion and removal, IV insertion and removal with dressing changes, bladder scan, femoral hemostasis, telemetry monitor application and reapplication, NG tube clamping and removal
• Assist with physical, respiratory, and cardiopulmonary therapies
• Provide feedback to the RN and report changes in patient status
• Provide instruction to patients and families under RN direction
• Apply, monitor, and remove patient restraints per protocol
• Transport cardiac-monitored patients within the hospital
• May be present in rooms where medications are stored or transport medications between departments (limited to interdepartmental transport)
• Respond to call lights, answer telephones, pass meal trays, and transport patients as part of universal unit activities

Departmental Support

• Suggest and support departmental changes and quality initiatives
• Assume responsibility for assignments and view problems as challenges
• Demonstrate awareness of how your behavior impacts departmental efficiency
• Establish appropriate and effective communication with other departments
• Establish professional and respectful interpersonal relationships with colleagues

Documentation and Safety

• Strictly adhere to all policies and procedures related to patient care and hospital information
• Comply with safety policies and standard precautions
• Document in the medical record according to established procedures
• Support workplace safety for patients and yourself
• Report equipment malfunctions to the appropriate department

Communication and Teamwork

• Demonstrate clear and effective communication with all members of the healthcare team
• Demonstrate understanding of cultural diversity, horizontal violence, and impairment in health professions
• Develop and maintain productive working relationships internally and externally
• Demonstrate accountability, enthusiasm, motivation, and commitment to patients and colleagues

Learning and Development

• Constructively receive feedback and direction
• Identify and communicate learning needs to the unit director or direct leader
• Take action to improve knowledge, skills, and performance
• Request assistance in planning and prioritizing activities as needed
• Participate in self-review and committee or project work

Required Qualifications

• High school diploma or equivalent
• One of the following: a) 2 years of general healthcare experience and meet requirements of Patient Care Technician title, OR b) 1 year of healthcare experience and enrollment in PT/OT/PA program with completion of at least one clinical rotation, OR c) 1 year of healthcare experience and completion of a bachelor's degree in a health sciences field
• Successful completion of patient care technician senior class
• Successful completion of basic information system training
• Ability to effectively communicate both orally and in writing

Licenses and Certifications

• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) required based on AHA standards (didactic and skills demonstration components required within 30 days of hire)
• Comprehensive Crisis Management (CCMC) required within 60 days of hire
• Successful completion of a basic arrhythmia course and annual competency required
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

Preferred Qualifications

• Microcomputer experience
• Nursing student who has completed one clinical rotation
• Emergency Medical Technician (EMT) or Paramedic certification, or currently enrolled in an EMT or Paramedic program
• ACLS certification

Additional Requirements

• Annual completion of a professional contribution to be determined after hire