Mercy Health is seeking a Patient Care Technician (PCT) for the Emergency Department at St. Elizabeth Youngstown Hospital. In this role, you will provide basic health care and support to patients under the guidance of registered nurses and designated healthcare professionals. You will be responsible for sanitizing and cleaning patient rooms, monitoring vital signs, assisting patients with basic needs such as feeding and grooming, and supporting patient mobility and independence.
Responsibilities
- Provide basic patient care including care and comfort, vital sign measurement, personal care and hygiene, and assistance with mobility
- Act as a liaison between patients and nurses, reporting changes and concerns
- Provide high-level customer service to patients, families, visitors, and employees
- Document patient care information accurately, precisely, and timely when applicable
- Participate in hand-off and report pertinent information regarding patients and departmental needs upon arrival and when leaving
- Perform delegated tasks once competency has been validated
- Mobilize patients using therapeutic transfer techniques that foster independence and safety
- Encourage patients to complete tasks as independently as possible
- Individualize care based on patient interests and hobbies
Required Qualifications
- Successful completion of one of the following: nursing aide training program, STNA (State Tested Nurse Aide) certification if required for Ohio long-term care, CNA (Certified Nurse Aide) certification, state nursing aide testing, completion of a nursing program with one clinical nursing course and one clinical rotation, or one year of relevant experience in a clinical setting
- BLS (Basic Life Support) certification must be obtained from an approved source prior to direct patient care
Preferred Qualifications
- BLS certification upon hire
- Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with preference for the setting in which you are applying
- EPIC Electronic Health Record (EHR) training
Skills and Abilities
- Problem-solving skills with excellent communication and interpersonal abilities
- Professional engagement with staff and patients
- Ability to be proactive in a rapidly changing environment
Compensation and Benefits
- Competitive pay, incentives, and referral bonuses
- 403(b) retirement plan with employer contributions when eligible
- Medical, dental, vision, and prescription coverage with HSA/FSA options
- Life insurance and mental health resources
- Paid time off, parental leave, FMLA leave, short- and long-term disability
- Backup care for children and elders
- Tuition assistance, professional development, and continuing education support
Note: Benefits may vary based on market and employment status.
