Patient Care Technician - Neurosurgical & Pediatrics (3 North) - FT 0.9 (72 hrs biweekly) (73078)

This is a full-time Patient Care Technician position on 3 North, supporting the Neurosurgical and Pediatrics units. You will work 0.9 FTE (72 hours biweekly) in a fast-paced hospital environment focused on continuous quality improvement.

You will assist registered nurses and licensed practical nurses in providing direct patient care while maintaining clear communication across nursing units and hospital departments. This role combines clinical support with essential clerical and administrative functions.

Responsibilities

• Perform hourly patient rounding
• Process physician orders and enter written orders into Meditech
• Maintain chart organization and answer telephones
• Coordinate patient flow and information between departments in collaboration with the charge nurse
• Assist with all aspects of patient care and unit maintenance, including cleanliness and supply ordering, as assigned by the RN
• Document patient care activities in Meditech as appropriate
• Assist with patient and family teaching when appropriate
• Maintain supplies and equipment
• Enter daily outpatient and observation room charges
• Comply with all safety and infection control standards
• Communicate effectively with team members to build productive relationships
• Establish therapeutic relationships with patients and families based on empathy and trust
• Promote a positive patient experience
• Seek help from appropriate resources as needed
• Maintain current knowledge of hospital policies and practices within scope
• Maintain open communication with professional staff and clarify unclear communication
• Use proper channels of authority when communicating information
• Assume responsibility for own behavior and complete all other duties as assigned

Required Qualifications

• High School Diploma or GED
• Basic Life Support (BLS) certification (will be obtained during hospital orientation)
• Current RQI compliance

Required Skills

• Interpersonal communication
• Clerical skills
• Numerical skills
• Manual dexterity
• Color vision and near visual acuity
• Proper lifting techniques and body mechanics
• Ability to read, write, and perform math at high school level

Schedule

• Full-time, 0.9 FTE (72 hours biweekly)

Compensation and Benefits

• Compensation is based on education, experience, and tenure, along with internal equity considerations
• Comprehensive benefit package available to full-time and flex-time employees
• Bonus eligibility available to qualifying full-time and flex-time employees (eligibility determined upon offer)

Additional Requirements

• Memorial Health System is a federal drug-free workplace. Marijuana use by employees is prohibited.