Baystate Health

Patient Care Technician Medical-Surgical, Telemetry and Intermediate Care

Westfield, Massachusetts, United States Full Time Posted Today

Opportunity

Job Description

Qualifications at a Glance

Education

  • GED or HiSET

Certifications

  • Basic Life Support - American Heart Association
  • Certified Nurse Aide

This position supports the nursing team on medical-surgical, telemetry, and intermediate care units. As a Patient Care Technician, you will work under the coordination of the Registered Nurse to provide direct patient care, perform technical tasks, and assist with bedside functions across a variety of patient populations and age groups.

Responsibilities

  • Provide age-appropriate direct patient care including hygiene, skin care, mobility assistance, and monitoring
  • Take and record routine vital signs within specified timeframes
  • Obtain and document weights, heights, abdominal girths, and head circumference as ordered
  • Report significant deviations in vital signs and changes in patient drainage patterns immediately
  • Change dressings within one hour of the specified timeframe per established procedure
  • Provide post-mortem care as directed by the RN
  • Perform all procedures outlined in the nursing procedure manual for your area of responsibility
  • Assist physicians with exams and simple procedures
  • Verify patient identity by checking identification bracelet and band before performing any procedure
  • Assist patients with elimination needs by providing bedpans, urinals, and emesis basins immediately upon request
  • Accurately label and send specimens of urine, feces, and sputum within 30 minutes
  • Accurately measure and record intake and output per established policy
  • Administer enemas or Harris Drips as ordered
  • Perform Point of Care (POC) testing
  • Assist with ancillary services as directed and monitor patient condition during treatment
  • Notify appropriate personnel of unexpected occurrences
  • Provide observations and information to the RN based on patient-related care
  • Interact with patients and families in a respectful and informative manner
  • Recognize culturally based patient and family needs
  • Respond effectively in emergency situations while maintaining patient safety
  • Communicate effectively with the healthcare team and appropriate personnel
  • Assist team members with clinical and non-clinical activities
  • Maintain competency for one-to-one observation of patients based on unit-specific needs

Required Qualifications

  • At least one year of patient care experience (may include long-term care, specialty, acute care, or other settings)
  • GED or HiSET
  • Proficiency in reading and writing in English
  • Ability to maintain professional composure in medium to high-stress situations
  • Effective communication skills

Licenses and Certifications

  • Basic Life Support certification from American Heart Association
  • Certified Nurse Aide certification

Compensation

Hourly pay range: $17.98 to $24.12 (midpoint $20.68). New hires typically start in the lower part of the range. Actual salary varies based on relevant experience.

Specialty Medical-Surgical Nursing, Telemetry
Experience Level Entry-level with prior patient care experience
Job Type Full Time
Compensation $17.98 - $24.12 an hour

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