Patient Care Technician - Doral UCC (Full Time, Evenings)

This full-time evening position supports the nursing team at Doral Urgent Care Center by providing direct and indirect patient care under the supervision of registered nurses. You will perform a variety of clinical and technical tasks, assist with patient procedures, and help maintain efficient operations across all shifts.

Responsibilities

• Receive patient care assignments from the RN in charge and initiate delegated tasks based on demonstrated competence
• Assist patients with activities of daily living including bathing, personal hygiene, nutrition, comfort measures, and changing bed linens and diapers
• Perform and record vital signs, heights, weights, head circumference, and other measurements in the Electronic Health Record according to nursing and hospital policies
• Perform clinical procedures under RN supervision including venipuncture and phlebotomy, specimen collection and preparation, Point of Care Testing, EKGs as ordered, and bladder scanning
• Communicate pertinent patient information to the RN and report all significant changes in patient condition or behavior
• Recognize care priorities and accept re-prioritization direction from the RN
• Restock supplies including gloves, gowns, linen, and medical equipment; assist with room preparation and turnover
• Identify patient needs and provide necessary supplies
• Maintain patient rooms and nursing stations in clean condition at all times
• Provide encouragement, support, and comfort to patients and family members
• Assist with transporting patients for special procedures
• Greet and welcome patients, families, and visitors; communicate information regarding facility services
• Identify opportunities for improvement and promote cost containment
• Perform other assigned tasks to support efficient operations and quality patient care

Required Qualifications

• Active Certified Nursing Assistant (CNA) or EMT/Paramedic licensure in the State of Florida, maintained in good standing throughout employment
• American Heart Association BLS certification, maintained in good standing throughout employment
• Crisis Prevention Institute (CPI) or Safety Care certification required within 6 months of hire, maintained in good standing throughout employment

Preferred Qualifications

• High school education or equivalent
• Experience in a healthcare environment

Required Skills and Abilities

• Strong problem-solving, critical thinking, and conflict resolution skills
• Ability to manage multiple priorities and work collaboratively in a team environment
• Strong time management skills
• Computer literacy
• Effective verbal and written communication skills
• Ability to follow direction from the Registered Nurse and nursing leadership
• Ability to apply principles of evidence-based practice, analytical thinking, and service excellence