Patient Care Technician- Discharge Unit

Baystate Health is seeking a Patient Care Technician to join the Discharge Unit at Baystate Medical Center in Springfield, Massachusetts. This part-time position provides direct care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

Responsibilities

• Provide safe, age-appropriate patient care and obtain and document vital signs, measurements, intake/output, and changes in patient condition
• Promptly report patient concerns to the appropriate clinical team member
• Perform approved treatments and procedures, including dressing changes, specimen collection, EKGs, and Point-of-Care testing in accordance with Baystate Health policies
• Assist nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities
• Monitor patients and report unexpected changes
• Communicate respectfully and effectively with patients, families, and the healthcare team
• Recognize culturally based needs and support both clinical and non-clinical team activities
• Maintain patient safety, initiate appropriate emergency procedures, and provide one-to-one patient observation when required
• Maintain required clinical competencies

Schedule

• Part-time, 20 hours per week
• Day shift: 10:00 AM to 3:00 PM, Tuesday through Friday
• 5-hour shifts

Required Qualifications

• High school diploma or equivalent
• Basic Life Support certification from American Heart Association
• Certified Nurse Aide certification

Compensation and Benefits

• Hourly pay range: $17.01 to $28.08 (midpoint $21.57)
• Medical, dental, and vision coverage, including local Health New England plans
• Tuition assistance and professional development opportunities
• Paid time off for eligible employees
• Retirement savings with employer match
• Career advancement and internal opportunities across Baystate Health system locations throughout western Massachusetts