Pathology Patient Care Technician

The Pathology Patient Care Technician performs phlebotomy, order entry, specimen processing, and clerical tasks in the Central Receiving and Processing section of the Pathology Department. This is a fast-paced role that requires attention to detail, strong organizational skills, and the ability to work independently while supporting a team environment. You will also train new staff, manage specimen defects, and process specimens for reference laboratory referral.

Responsibilities

• Perform phlebotomy and specimen collection following hospital and departmental patient identification policies
• Verify that two patient identifiers match on the patient's armband, labels, and requisition prior to performing phlebotomy
• Order, label, and process specimens for laboratory testing
• Process and package specimens for shipping to the Main Campus and other reference laboratories
• Independently investigate and resolve discrepancies with patient demographics and OPTIO labels by contacting personnel in other departments, nurses, and Admissions staff using the EPM system
• Communicate and interact professionally with patients, families, and staff
• Demonstrate theoretical and practical knowledge of procedures and equipment; maintain skills and demonstrate competency through performance, documentation, and observation by supervisory staff
• Perform and participate in proficiency testing programs to validate competency as required
• Train new employees and evaluate the competency of other Pathology Patient Care Liaison staff in phlebotomy, order entry, clerical and computer functions, centrifugation, labeling, and other procedures

Required Qualifications

• High school diploma or equivalent
• One year of phlebotomy or specimen processing experience

Preferred Qualifications

• PBT-ASCP certification