LPN Licensed Practical Nurse

This full-time position provides clinical and administrative support in a primary care or urgent care setting. As a Licensed Practical Nurse, you will work alongside physicians and registered nurses to deliver direct patient care, manage patient flow, and maintain accurate medical and financial records.

Responsibilities

Clinical Care

• Perform vital signs assessment and patient triage based on subjective data
• Document medications and drug allergies in patient records
• Administer medications (PO, IM, Sub Q, ID) as delegated by the provider, verifying the five rights
• Obtain IV access and provide plain fluid infusion
• Collect and prepare specimens for reference lab testing, including venipuncture for adults and children
• Perform point-of-service laboratory testing and quality control procedures
• Perform electrocardiograms and assist with stress testing
• Perform audiograms, pulmonary function testing, drug screen collections, and nebulizer treatments
• Assist physicians during patient visits and with procedures such as laceration repair, wound dressings, sigmoidoscopies, and other minor procedures
• Prepare patients, exam rooms, and equipment for examinations and procedures

Patient Registration and Discharge

• Greet and register patients using appropriate software systems
• Explain payment policies and insurance coverage prior to registration
• Obtain insurance information and pre-certifications as applicable
• Discharge patients from the facility
• Document and tabulate charges and payments
• Maintain accurate financial data on patient accounts
• Communicate information to patients as directed by the provider
• Instruct patients in necessary preparation for diagnostic and therapeutic regimens

Administrative and Support Functions

• Schedule patient appointments as required
• Transcribe orders accurately and legibly using knowledge of policy, procedures, and legal documentation standards
• Manage billing, collections, refunds, and patient account communications
• Prepare and maintain accurate records for daily summary logs including charges, payments, balances due, statistical reports, billing claims, daily deposit transactions, and equipment loan-outs
• Answer telephones and furnish information according to policy
• Retrieve, photocopy, and file medical records
• Prepare, review, and process records to ensure completeness and accuracy
• Distribute mail and interdepartmental correspondence
• Function as a liaison between provider, patient, and staff to expedite patient flow, quality care, appointment scheduling, test scheduling, and referrals
• Sort diagnostic test results by established parameters
• Assist with ordering and maintenance of inventory
• Obtain, maintain, and transport equipment, supplies, and specimens
• Orient new staff to the LPN role

General Requirements

• Maintain patient confidentiality
• Demonstrate positive customer service and co-worker relations
• Comply with attendance policy
• Participate in continuous quality improvement activities
• Perform work in a cost-effective manner
• Follow all departmental policies and procedures
• Maintain and document all applicable required education
• Perform related duties as assigned

Customer Service and Communication Standards

• Greet patients with "Good (morning, afternoon, or evening). How may I help you?"
• Make eye contact and smile
• Use a friendly tone of voice
• Be patient, kind, and thoughtful of patient needs
• Provide timely and complete explanations
• Ensure patients feel important
• Demonstrate verbal communication that is correct at all levels
• Use appropriate language without profanity
• Be open to new ideas and situations
• Show tact, patience, and courtesy in all contacts
• Do not complain about work within hearing range of patients or customers
• Adjust work speed for peak periods and slack times
• Work the hours necessary to meet patient needs

Required Qualifications

• Active Licensed Practical Nurse (LPN) license
• Basic Life Support (BLS) certification (must be obtained within 30 days of hire)
• Completion of a pharmacology course
• Post-high school diploma or certificate program

Schedule

• Full-time regular position (1.0 FTE)
• Day shift
• Various shift work and on-call situations may be required

Location

• Parkersburg, West Virginia (1212 Garfield Ave.)